The Communications & Media Relations Division for the City of Mountain House is committed to building and maintaining trust between the City government and its residents, businesses, visitors, and stakeholders. Through strategic communication efforts, the City ensures transparency, upholds integrity, and fosters a positive brand reputation. Our team provides timely, accurate, and relevant information to keep the community informed and engaged.

About Communications & Media Relations

Communications Plan
Our division aligns with the City Council’s strategic planning goals and guiding principles to deliver thoughtful and effective communication. We focus on sharing the stories behind Mountain House’s services and demonstrating their impact on the community. By highlighting the human element of our work, we show how strategic goals become real benefits for residents and businesses.

Support for City Departments
We work closely with City staff to ensure that programs, initiatives, and events are effectively communicated through the Mountain House brand. Our team helps showcase the City’s efforts and accomplishments with clarity and consistency.

Public Engagement
Engaging with the community is at the heart of what we do. Through events, digital platforms, and City services, we create and implement strategies to foster public participation, build relationships, and enhance civic involvement.

Brand Management
The Communications & Media Relations Division ensures that the Mountain House brand is used consistently across all channels. By maintaining a cohesive and professional image, we reinforce the City’s identity and message in all communications.

Emergency Communication
When crises arise, our division steps in to deliver accurate and timely emergency messages. We prepare department leaders and emergency responders, manage media relations, and ensure the community is kept informed during critical situations.