24/7 Alzheimer's Association Helpline: 800-272-3900
https://www.alz.org/
Alzheimer's Association is available around the clock, 365 days a year. Through this free service, specialist and master's-level clinicians offer confidential support and information to people living with the disease, caregivers, families, and the public.
Contact the helpline day or night to:
- Speak confidentially with master's-level care consultants for decision-making support, crisis assistance and education on issues families face every day.
- Learn about symptoms of Alzheimer's and all other dementias.
- Find out how to attend local programs and services like education programs and support groups, all currently being offered by phone or webinar.
- Get general information about legal, financial, and care decisions, as well as treatment options for managing symptoms.
- Receive help in your preferred language through our bilingual staff or translation services, which accommodate more than 200 languages.
Access support through our TTY service (TTY: 866-403-3073) if assistance is required via a teletype device.
California Department of Aging (CDA)
Discover the variety of programs and services designed to support older adults, people with disabilities, and family caregivers. Learn how to start meaningful conversations and ways to connect with California’s aging resources.
San Joaquin County Aging and Community Services
The Department of Aging and Community Services supports older adults, adults with disabilities, family caregivers, and residents in long-term care facilities. Its services help older and disabled individuals live as independently as possible in the community, promote healthy aging and community involvement, and assist family members in their vital caregiving roles.
Funding for services related to older adults 60+ years is primarily from the Federal Older Americans Act ( Area Plan )
For more information, call 209-468-1104. Information and Assistance is offered at no cost.
Important Information
In-Home Supportive Services - IHSS
Case Management Program
Nutrition Services
HICAP
It provides free, objective information and counseling about Medicare. Volunteer counselors can help you understand your specific rights and healthcare options.
HICAP counselors can:
- Explain Medicare benefits and plan options
- Assist with cost-saving options
- Help with understanding long-term care services and support
- Advocate for denial of medical coverage and problems with payments to providers
- Assist with Medicare appeals and referrals for legal assistance
- Assist with Medicare fraud and abuse referrals
- Provide Community education, including a Roadmap to Medicare classes
https://www.hicapservices.net/
Phone number: (209) 470-7812
Aging and Community Services Older Adults, Adults with Disabilities, Caregivers of Older Adults, and Service Providers
211 San Joaquin County Is a nationwide service connecting millions of people to help every year. To get help, you can search for local resources below, or simply call 211. Search the online database for services in San Joaquin County.
Click here for more information
San Joaquin County Adult Protective Services Hotline
Adult Protective Services (APS) responds to confidential reports from anyone who suspects that an elderly person or an adult with a disability (dependent adult) who lives in Contra Costa County is being abused or neglected or is self-neglecting. Our 24-hour hotline is staffed by social workers who respond to these calls and will walk the caller through a series of questions to determine if a situation requires APS intervention. When a case is opened in APS, an APS social worker will be assigned to the case and will go out to the home of the alleged victim to determine what services, if any, are needed.
Reporting Abuse: Anyone interested in obtaining more information or who wishes to report adult or elder abuse should call 24 hours a day:
Ombudsman
The Ombudsman Program provides a number of critical services. Ombudsman act as the eyes and ears for residents in long-term care facilities such as nursing homes or board and care homes. Ombudsman encourage access to advocacy by informing residents of what kind of care to expect, by providing a mechanism to file a complaint, and by guiding residents through the process of advocating on their own behalf.
The Ombudsman Program investigates reports of abuse and neglect of seniors and dependent adults residing in long-term care facilities. There is no income eligibility.
Ombudsman Crisis Line (800) 231-4024. Call (209) 468-1104 to complete a referral by phone. Or download and complete our Report of Suspected Elder and Dependent Abuse (SOC 341) and either fax it to; 209-932-2641, or mail to; San Joaquin County Human Services Agency, PO Box 201056, Stockton CA 95201.
Adult Day Care Programs
https://www.ccld.dss.ca.gov/carefacilitysearch/
San Joaquin County Senior Legal Services
2-1-1 San Joaquin: Provides a hotline and online resources to connect individuals with various services, including legal aid.
San Joaquin County Legal Aid & Pro Bono Services
https://www.justia.com/lawyers/california/san-joaquin-county/legal-aid-and-pro-bono-services
Relief for Energy Assistance through Community Help (REACH)
We sponsor REACH, a one-time energy-assistance program that Dollar Energy Fund administers from 170 offices in Northern and Central California. REACH helps income-qualified customers who have experienced an uncontrollable or unforeseen hardship and are unable to pay for their energy needs.
Visit REACH (Relief for Energy Assistance through Community Help) to get program details.
Low-Income Home Energy Assistance Program (HEAP)
You can dial 211 to learn about HEAP income guidelines and get a list of participating agencies. You can also get details online. Visit Low-Income Home Energy Assistance Program (LIHEAP) https://www.sjchsa.org/Services/Aging-and-Community-Services/Home-Energy-Assistance-Program-HEAP for additional information.
Weatherization Program
The Weatherization Program can assist renters or owners by installing energy-saving measures and repairing homes, multi-unit dwellings, and mobile homes. These dwellings qualify for weatherization measures if the household income does not exceed a certain amount determined by the U.S. Department of Health and Human Services. Your residence may qualify for repair or replacement of a refrigerator, stove, water heater, or microwave; insulation; minor home repair, LED light bulbs; smoke and carbon monoxide detectors; shade screens; weather-stripping; and much more.
For more information about the Weatherization program, please contact: (209) 953-SAVE
National Council on Aging Age Well Planner
Guidance for your situation: We’re NCOA, a non-profit that is dedicated to helping you age with confidence. Use our Age Well Planner to get personalized resources, tools, and expert help.
https://www.ncoa.org/
